you did this in direct response to president obama? >> yes. he went on television before the storm was even over, saying how it was a very dangerous storm, but the aid and the resources needed to get the people, there would be no red tape. they would cut through the bureaucracy, and he lied to us. >> what are the issues? has anyone told you when you're going to see aid or financial help? >> we're not looking for aid or financial help. we're looking for what we paid for. we paid for flood policies that basically don't exist. we paid money year after year, and the insurance companies are telling us, well, it doesn't work that way. >> tell us about that. you paid your flood insurance, paid your bill every year. >> every year. >> didn't default, paid your bills. why are the saying you don't deserve whatever -- to be made hole? >> that's their whole idea. the whole idea is we're going to make you whole. their idea is if you had four feet or five feet in of water in your house, we're going to cut away what got ruined and make you hole again but our